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Management

This tag is associated with 16 posts

Tightrope walkers and small business owners

What’s the difference between tightrope walkers and small business owners? Not much!

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A Golf Saying For Business!

As a golfer I’ve learned many lesson on the course that I often apply to everyday life and business.  Issues occur in both that we wish we could solve in “short order”. Having patience in dealing with these issues often causes stress as we would like to have them resolved  “yesterday”. Here’s a saying I […]

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Manners and Models

Just read a column by Peggy Post, director The Emily Post Institue (yes that Emily Post) entitled “Oh, Behave!”, AARP May/June. It prompted me to think about business manners today, or the lack of them I should say. What sort of messages do we send young people today when they see our business leaders, government officials and […]

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The Importance of Staying Focused & In Control

I was just talking to a long time client today about various “happenings” in her business.  The  company is growing and adding many new services. Certainly an exciting time for any business owner.  It has been the result of a lot of hard word and dedication.  Unfortunately, this growth has also resulted in  internal problems. One […]

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Business Plans and Road Maps

Although we use a GPS now more than we do roadmaps, I was looking at an old map recently and got to thinking about its similarity to a business plan. Main thouroughfares or interstates are your basic idea. Intersections or exit ramps are options you must decide to take -sometimes it is even necessary to reverse course […]

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Click it and shoot it

This describes many individual’s approach to using the computer. We start out with a few clicks, then a few more, then we really screw things up and get mad enough to shoot it. In tennis, we sometimes say “Grip it and rip it”. Another well oiled response to anything that gets to us.  Why do we do […]

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Hiring the Right People

Finding, hiring, and keeping the “right” people is a difficult task.  Listed below are eight (8) steps in the process of hiring, developing, motivating and eedvaluating your employees.

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Managing Customer/Quality Service

Each day everyone of us is on the receiving end of service.  Whether we’ve been  a customer, client, or guest in a restaurant, supermarket, bank, health club, gas station, retail outlet, business office or even someone’s home  we have, depending upon our perception, been the recipient of  “good or bad ” service.

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Focus On Your Strengths

I just finished a book that I think you might find interesting -Now, Discover Your Strengths. written by Marcus Buckingham and Donald Clifton.  It is based on a Gallup study of over two million people and shows you how to develop your unique talents and strengths and those of the people you manage.  I was encouraged in schools and on […]

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Reduce your risk of a lawsuit develop an Employee Handbook.

Do your employees know where they stand regarding vacation policy, dress code, code of conduct, sexual harassment and other human resource issues?  If not, maybe it’s time to put those policies in writing by developing an employee handbook. A good employee handbook will contain the following information: 1. A disclaimer specifying that employment with your […]

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Are you working your business, or is it working you?

During the initial stages of a business, most business owners concentrate on working their business, ie. developing a revenue stream, and spend little time on setting up operating systems that help them manage their business.   Without proper systems in place the business is working you, not the other way around.  Developing operating systems is a matter of […]

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Succession in the family business.

Did you “grow up” in a family business?  Do you own and operate one?  If so,you are part of a business venture that historically has been has been the backbone of our economy and led to the creation of giant corporations.  As the owner and operator of a family business you continuously face many complex challenges […]

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How do you make business decisions?

When asked how he gave grades for his final exams, a professor once replied; “I draw four circles on the floor – one for A, another for B, a third for C and a fourth for D.  Anything else is an F.  I toss the exams in the air and whatever circle they land in that’s the grade […]

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Being Creative – Thinking with the brakes off?

Looking for that million dollar idea?  Seeking a creative solution to a problem?  Try thinking with the “brakes off”; that is with a mind that is free to think and freely thinking.  What do I mean?  When the brake is on the car can’t move, or move as easily as when the brake is released.  Our minds are many times, […]

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Football and Business – Part 2

The last time we wrote about Football and Your Business we discussed how important it is for business owners to have results in mind when hiring someone. Just as football coaches recruit players to fill certain positions and produce winning results; you as a business owner need to hire individuals that will produce winning (profitable) […]

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